At True Ink (“True Ink”, “we”, “us”, “our”) we value your support and respect your privacy rights.  As a demonstration of our commitment to protecting your rights, we created this privacy policy (“Privacy Policy”) to explain how we treat the information collected and received from your use of our website, (“Website”).  This Privacy Policy applies only to the Website, and we are not responsible for the practices of persons, companies, or websites that True Ink does not control, manage, or employ.  Except as set forth in this Privacy Policy and our Terms and Conditions of Use (“Terms of Use”), we do not release personal information about our users without their permission.  By using this Website and such other services provided by us, you agree to the terms of this Privacy Policy.




The following is a non-exclusive list of the types of non-personal information about a user that may be collected in connection with the Website: IP Address, any referring site, establishments visited, technical information collected by the Website’s servers, and user zip code.


Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from the Website, our web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from where you have accessed our site. We may use this information to examine our traffic in aggregate and to investigate misuse of the Website, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our web servers do not record e-mail addresses of the visitors.

The information we collect may be used to improve and customize the content and layout of our Website, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, and may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation.


True Ink may also collect non-personally identifiable information from users via “cookies.”  A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other websites. Cookies do not damage your system. We may use cookies to identify which areas of our Website you have visited or customized so, the next time you visit, those pages may be readily accessible. Such information may be used to track site trends and enhance the user experience, and may be shared with third parties.


Third parties may utilize cookies or other technological means to collect and utilize non-personally identifiable information. True Ink is not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Website is linked.  Depending on the Web browser you use, you may be able to configure it to block or disable cookies, or to receive a warning before a cookie is restored, or to erase cookies from your computer, by following the instructions in the toolbar on your Web browser. If you do this, you will be able to use the Website, but your browser will not remember your personal preferences when you return to this Website and some features of this Website may not be available.




During the use of the Website, True Ink will not collect personally identifiable information about you, such as your name, address, e-mail address, credit card information, billing information, and telephone number (the “Personal Information”), unless you voluntarily submit such information to use through this Website.  You are not required to provide Personal Information to True Ink; however, some features of the Website may not be available if you refrain from providing such information.


Except as otherwise indicated, True Ink uses the Personal Information you provide: (a) to respond to any of your inquiries or questions about our goods and services; (b) for internal marketing purposes; (c) to provide you additional and updated information, materials and other advertisements regarding the True Ink goods and services; (d) to offer you other materials and/or information that True Ink believes may be of interest to you; (e) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (f) to protect the security or integrity of the Website; (g) to protect against a threat of safety or destruction of property; and/or (h) to protect against legal liability. In all cases, however, True Ink agents, employees and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, True Ink encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. True Ink will not use the Personal Information, except as set forth herein, without your permission; provided however, that True Ink shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive any such information or to allow True Ink the right to use your Personal Information as described, please contact True Ink.




When making purchases on our Website, you are required to provide us with Personal Information such as your name, address, billing information, email address, and payment information.  We use the Personal Information collected when you make a purchase on our Website to process your purchase (either directly or through our providers), and we may also archive this information and/or use it for future communications with you.




The Website is not intended for users under the age of eighteen (18), nor does True Ink knowingly collect or retain Personal Information or non-personal information in connection with the Website from children under the age of thirteen (13).  If we learn we have collected or received Personal Information from a child under thirteen (13) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of thirteen (13), please contact us immediately.




We do not sell, transfer, or otherwise share your Personal Information or other personally identifiable information to third parties except to our agents, contractors or other service providers for business-related purposes in connection with the goods and services of True Ink or this Website. These parties are prohibited from sharing or using your Personal Information except for the sole purpose of providing these goods and services to you or on our behalf.


Notwithstanding the foregoing, we may release information when we believe that such release is necessary to (a) comply with applicable law or governmental or regulatory bodies or authorities; (b) enforce or apply the terms of any of our agreements; (c) protect the security or integrity of this Website or the rights, property or safety of True Ink or others; (d) respond to duly authorized information requests of governmental or regulatory bodies and authorities or where required by law; (e) exercise our legal rights, defend against legal claims, prevent or take action against illegal activities against True Ink; or (f) respond to legal processes, subpoenas, court orders.


By providing any Personal Information to us you fully understand and consent to the transfer, processing and storage of such information consistent with this Privacy Policy.




Beginning on January 1, 2005, California Civil Code Section 1798.83 permits users of a website who are California residents to request certain information regarding our disclosure of personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please contact us using the information provided below.




By using our Website, you consent to the collection and use of information as specified above. True Ink reserves the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Website, and will apply to all information collected by True Ink both prior to and following the effective date. Your use of the Website following any such revisions will be deemed your acceptance of such revisions. You should periodically visit this page to review the current policies.




This Website and Privacy Policy may contain links or references to other websites as a convenience to visitors. This Privacy Policy does not apply to those websites, but rather their privacy policies (if any) will apply. You should read the privacy policy of every website you visit. True Ink is not responsible for the privacy practices or the content of any such other websites.




If you have any comments, questions, or concerns about our Privacy Policy, please Contact Us.


Date of last update: 1.10.2014